The customer is an IT company, which focuses on providing software solutions for the healthcare sector in the UK. Their clients are different divisions of NHS as well as private healthcare institutions.
Medications adherence is of major concern to the NHS, and to health services worldwide. Estimates of non-adherence are in the 30-70% region and are roughly evenly split between intentional non-adherence and non-intentional non-adherence. The implications of this are significant: treatments are less effective, and escalations and complications are more common, leading to reduced health outcomes and additional treatment costs, often in additional hospitalisations.
Furthermore, greater doses and prescriptions are issued in an attempt to correct for poor patient progress. Finally, there is a significant wasted cost in drugs that are supplied but not taken.
Customer R&D team created an idea of the solution and Arcadia implemented it in code. The solution consists of two parts:
Both apps are hybrid ones, built with Ionic/PhoneGap framework. Both apps are available for iOS and Android.
A lot of attention was paid to security and data privacy: any information related to patient and their health is strongly encrypted and removed immediately after it is not needed anymore.
The apps have been used by a focus group of 200 patients. Now their feedback is collected and corresponding improvements in the app are planned. With the next version, the Customer is going to deploy the apps national-wide in the UK.